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Privacy Policy

CCS NATIONWIDE LIMITED (Registered in England No: 09636607) ("We") are committed to protecting and respecting your privacy.

This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is CCS Nationwide Limited of Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA.


We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on this website (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, or subscribe to our services, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy which is accessible on our site.


We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
    • to notify you about changes to our service;
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.

  • Information we collect about you. We will use this information:
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).


We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.

  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

  • If we or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at CCS Nationwide Limited of Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of 10 to meet our costs in providing you with details of the information we hold about you.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Information for data subjects in accordance with the EU General Data Protection Regulation. The Controller within the meaning of Art. 4(7) EU GDPR is

CCS Nationwide Ltd
Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA
Tel: 0121 449 3045
Fax: 0121 442 5340

Data Protection Officer
You can contact our Data Protection Officer at
CCS Nationwide Ltd
Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA
Tel: 0121 449 3045
Fax: 0121 442 5340

The data originates, in part, from publicly-accessible sources such as public registers, the internet, the press and other media and from the transfer of data concerning outstanding receivables.

The purpose of processing the data collected is the provision of information relating to the residential location of the person inquired about. The legal basis for processing is Art.6 (1)(f) EU GDPR.

Information in relation to data stored by us may only be provided according to Art. 6(1)(f) EU GDPR, if a client provides credible evidence of a legitimate interest in knowledge of this information. To the extent that data is transferred outside the EU, this is carried out on the basis of a standard contractual clause, which you can view or have sent to you at the following link:

A legitimate interest in the above sense may be: Loan decision, initiation of a business transaction, debt, Residential address location, overdue receivables, information on enforcement. Our clients include, the UK and abroad, operative credit institutions, leasing companies, insurance companies, solicitors, receivables management companies, shipping companies, wholesale companies and retail companies and other companies that provide or deliver goods or services against invoice.

Data, where necessary, is stored for as long as your information is required for fulfilment of the storage purpose. Information is, as a general rule, required for an initial storage period of three years. Upon expiry, a review is carried out as to whether storage is still required, otherwise the data will be deleted within 24 hours. Where the issue is concluded, the data will be deleted within 24 hours, three years after conclusion. Entries in debtor lists will be deleted within 24 hours, three years after the date that the entry was ordered, in accordance with 882e Code of Civil Procedure.

You have a right to information relating to the personal data we store about you. To the extent that the personal data stored in relation to you is inaccurate, you have an entitlement to correction or deletion. Where it cannot be immediately ascertained, whether the data is accurate or inaccurate, you have an entitlement to blocking of your data until clarification is obtained. If your data is incomplete, you have an entitlement to have the data completed.

To the extent that you have given your consent to processing of the data stored by us, you have the right to withdraw this consent at any time. Withdrawal shall not affect the lawfulness of processing of your data based on consent before any withdrawal.

You can make a complaint in relation to the data processing that we carry out to the Country representative for data protection in your Country.

The transfer of your data to us is neither legally prescribed nor contractually prescribed nor required for contract conclusion. You are not obliged to provide the desired data to us.

Right of objection Processing of the data that we store is carried out for compelling legitimate grounds of creditor and credit protection, which regularly outweighs your interests, rights and freedoms, or serves the assertion, exercise or defence of legal claims. You may only object to processing of your data for reasons which result from your particular circumstances, and which must be demonstrated. Where such demonstrable reasons exist, your data will no longer be processed. If your data is processed for advertising and marketing purposes, you have the right to file an objection to this at any time. Your data will then no longer be used for this purpose.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us at CCS Nationwide Limited of Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA.

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